KG Personnel is looking for an Operations Administrator for our client, who is an independent, family-run business that provides Third-Party Fulfilment services to e-commerce retailers in the UK and Europe. This is a great opportunity to join a dynamic and growing business and experience working within a great team. This position is Temp-Perm and a permanent contract will be offered to the right candidate.

Main duties will focus on providing general support to Operations Team within the following areas:

• Customer services

• Induction of new employees & training

• Data and operational information analysis

• KPI’s and SLA’s reporting

• Procedure documentation and maintenance

• Ad hoc administrative duties as required

You’ll be part of a business that always delivers a great service – and that means you’ll need to share the company’s high standards. To be successful you’ll need to be a reliable and quality-focused individual who can help us deliver the best possible service to the company’s customers.


• Accuracy and great attention to detail

• Ability to communicate clearly and precisely

• Thorough and methodical approach to work

• Analytical skills

• Working knowledge of Microsoft Office Suite

• Ability to work in a fast-paced environment


• Experience within business customer services role (E-mail and telephone)

• Background or degree in Logistics, Business administration, or related fields


• Full time 42.5 hours a week Monday to Friday

• Standard pay rate £10.50 per hour

Once in our full-time employment:

• Approved overtime paid at 1.5 x hourly rate

• 28 days holiday per annum including UK public holidays (increasing after 3 years’ service)

• Pension – 3% employer contribution and 5% employee contribution

• Discretionary bonus scheme

If you are interested in applying please get in touch or apply with a CV or call our office by 15th October 2021.

Although we aim to respond to every application, we receive, if you haven’t heard back from us within 7 days from the date you applied, you should assume that you haven’t been successful.

By responding to this advert you confirm you accept our Data Protection Policy, a copy of which can be found on our website www.kgpersonnel.com

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